TOLL FREE 1-800-665-5244 \ LOCAL CALLS 604-461-5444 | Open 7:30am-4:30pm

 
Freight Policy

Taxes

Provincial Sales Tax for BC  7%  GST 5%  

 

Shipping and Handling

Shipping Charges are billed at time of invoice, using the least expensive method of shipment

 

Tax Charges

Our business is located in Canada so all Canadian orders will have the appropriate taxes added. If you are outside Canada, no taxes will be added.

 

About Us

Western Safety Products Ltd. is completely dedicated to your total satisfaction. If you have, any suggestions or comments please email us using the link on the store page.

 

Our Contact details:

Western Safety Products Ltd.

2920 Murray Street, Port Moody British Columbia V3H 1X2 Canada

Phone: 604-461-5444

Toll Free1-800-665-5244

Fax: 604-461-5444

Email: sales@westernsafety.ca

Making A Purchase All prices are in Canadian dollars

 

Making your purchase is easy. Just browse our store, and add the items that you want to your shopping cart. When you have finished shopping, click on 'Checkout'. Here you can review your order, delete anything you do not want, or go back for more. When you are ready, you will be asked for the details necessary to process your order.

We endeavor to keep all our prices and information current, however sometimes there are unexpected changes.

Placing an order from our site does not constitute a contract between us nor does our confirmation of that order. If there is a discrepancy, we will contact you.

Western Safety Products Ltd. disclaims all responsibility for direct, indirect, incidental, special consequential or other damages arising from or because of omissions or inaccuracies in the information contained on this web site or in any other web site linked to or from this web site.

Shipping and Handling

Orders within the Lower Mainland and Vancouver area will be sent with our courier and the delivery charge added to your invoice. If the order contains dangerous goods, an extra $6.00 will be added. We can also ship via a courier of your choice, collect. Minimum order is $50.00.

Typical Courier Charges:

  • 0 - 50lbs $8.00
  • 51 - 100lbs 12.00
  • 101 - 150 lbs $20.00

Additional charges may apply to extremely bulky or extra heavy items Western Safety Products Ltd will use the most economical way possible to ship your goods. If you require confirmation of the exact price before sipping please let us know and we will email you the total for your approval before we ship. Western Safety Products Ltd will only charge for actual shipping costs there will be no additional handling charges.

Orders outside the Lower Mainland and Vancouver area will be shipped the most economical way possible (or your preferred courier)

Please note: Some couriers, do not accept some products i.e. liquids compresses gas, flammable etc. Some products are not accepted for shipment by air i.e. sprays. In either case, we will use the least expensive courier. If you require a total, amount with shipping please let us know when you have processed the order and we will email you with the total including shipping by for your approval before we ship. Western Safety Products Ltd will only charge for actual shipping costs there will be no additional handling charges.

Commercial Customers with Accounts.

Western Safety Has the largest fleet of full stocked service vans in the Vancouver area. We will come to your place of business with the product so there are no courier charges. We can also assist you with regular service calls for your first aid, help with respirator selection and fit testing. Fall protection products and training, site evaluation. If you want to set up an account please contact, us to get you started. If you prefer to pay by Visa or MasterCard, you can do that as well.

Back Orders

We like to send our orders complete however occasionally we are out of stock. You are only invoiced for product that is shipped (unless it is a special order). If an order cannot be shipped complete, we will let you know so you can decide if we should hold the order, ship it separately or cancel. Special orders are always prepaid. They are not always returnable.

Delivery Schedule

Normally orders ship within 1-2 business day.

 

Tax Charges

Our business is located in Canada so all Canadian orders will have the appropriate taxes added. If you are outside Canada, no taxes will be added.

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are not held in clear text on any web site.

Guarantee

We guarantee your satisfaction with our products.

Privacy Policy

Western Safety Products Ltd. respects your right to privacy. We are committed to maintaining your confidence and trust and accordingly provide the following privacy policy to protect the personal information you provide online.

Any information you give Western Safety Products Ltd. will be held with extreme care and will only be used in ways to which you have consented. If you choose to email us and provide personally identifiable information, we will only use that information to respond to your inquiry.

We do not rent or sell client information to other parties. When you visit our website, our server only recognizes you domain name, not your email address. This website does not automatically gather any specific personal information.

We request information from you on our order form. To buy from us you must provide your name, shipping address, and financial information- your credit card number and expiry date. This information is used for billing purposes to fill and ship your order. If we have any trouble processing your order, we will use that information to contact you.

Western Safety Products Ltd. takes precautions to protect your information offline as well. Only employees who need the information to process your order and payment are granted access to personally identifiable information. The computers where we store your name and address are in a secure environment.

Once a payment is processed, the information is shredded. We do not keep credit card information on our computers unless specifically requested to do so by the customer.

We use our service vans and outside shipping companies to ship orders, and a credit card company to bill you for the goods purchased. Western Safety Products Ltd and these companies do not retain share, store or use personally identifiable information for any secondary purpose beyond filling your order.

This website contains links to and from other sites. Please be understood that Western Safety Products Ltd. is not responsible for the content or privacy practices of such other websites. We encourage you to be aware when you leave our site, and to ready the privacy statements of any other site that collects personally identifiable information.

If you have any questions regarding this privacy policy, please contact us at once via email or phone 1-800-665-5244

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Returns Policy If you ordered the wrong product it can be returned, if it is unopened, for replacement or credit. We cannot credit shipping costs.

If we sent the wrong product, we will pay the shipping cost to return the product to us and to send out the correct product.

For all returns please call or email the office for a return number.

Remittance Terms we accept Visa, MasterCard and American Express  credit cards. If you are shopping from outside Canada, your credit card company will convert the transaction to your own currency.

 


 

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